> ## Documentation Index
> Fetch the complete documentation index at: https://docs.api.rask.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# workspace_access_suspended

> Workspace access suspended: HTTP 403 from the Rask API v3. What it means, what to do and which operations return it.

| Status | `retry` | `recommendation` |
| - | - | - |
| 403 | `none` | `top_up` |

## What happened

Workspace access suspended. For example: The workspace is not accessible: the owner's subscription is inactive.

## What to do

Stop and tell the user to restore access to the workspace in the web app.

`top_up`: the workspace owner adds minutes or changes the plan in the web app.

`none`: do not retry the request unchanged.

## Example

```json theme={null}
{
  "type": "https://docs.api.rask.ai/errors/workspace_access_suspended",
  "title": "Workspace access suspended",
  "status": 403,
  "detail": "The workspace is not accessible: the owner's subscription is inactive.",
  "instance": "urn:uuid:7d5c0e9a-3f1b-4c2e-9a8d-6b4f2e1c0d93",
  "code": "workspace_access_suspended",
  "retryable": false,
  "retry": "none",
  "recommendation": "top_up",
  "hint": "Stop and tell the user to restore access to the workspace in the web app.",
  "errors": [],
  "reason": "subscription_inactive"
}
```

## Operations that return it

Most operations: 82 of 82 declare it. The reference page of each operation lists its errors.


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